Shipping Policy

We ship only to addresses within the United States. Standard shipping is free on every US order.

Processing and transit

  • Order processing: 1–2 business days.
  • Estimated transportation time after shipment: 4–6 business days.
  • Business days exclude weekends and applicable carrier or public holidays.

Tracking

A tracking number is provided after the carrier accepts the shipment. Tracking activity can take time to appear after the label is created.

Address changes and cancellations

Contact us promptly if an address needs correction. Orders can be canceled before shipment; shipped orders are handled under the Refund Policy.

Taxes

Applicable sales taxes are collected as required by law.

Merchant contact information

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoclear.shop

Phone: 512-709-5183

Physical and return address: 2145 Brentwood Dr, Akron, Ohio, 44333, United States

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).