Payment Policy

All store prices and transactions are presented in United States dollars (USD). Applicable taxes are collected as required by law.

About Credit/Debit Card

We accept eligible credit and debit cards displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

Authorization and security

Payment is submitted securely through Shopify and its payment providers. Your issuer may place a temporary authorization hold. An order is processed only after payment authorization and applicable fraud checks.

Declined or reversed payments

If payment is declined, confirm the billing details or contact the issuing bank. Approved refunds are returned to the original payment method and generally appear within 5–10 business days after issuance.

Merchant contact information

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoclear.shop

Phone: 512-709-5183

Physical and return address: 2145 Brentwood Dr, Akron, Ohio, 44333, United States

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).